Why are chocolate chip cookies hard?

There are a few reasons why chocolate chip cookies may be hard:

Using too much flour. Cookie dough should have a soft and non-sticky consistency.
Misuse of butter. Butter should be used at room temperature, while melted butter may cause the dough to spread.
excessive kneading. The dough should not be kneaded too much, otherwise the cookies may be tough.
overcooking. The cookies should be slightly soft when they come out of the oven, they will harden as they cool outside.

By paying attention to these points, you can make the cookies softer and more delicious.

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